Account Manager M/F
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Sweet Punk is a fast-growing communications agency with strong digital expertise based in Paris. The agency assists its clients with their communication strategy, their identity, and their multi-channel communications. With its own high-end production studio (digital and video), the agency focuses on creativity, quality and a sense of brand storytelling. With a human scale (45 people) and based in Paris and Montpellier, the heart of the agency beats around a strong promise: to make brands even more exciting.
As a member of the agency’s Projects Department, you will be in charge of and responsible for the daily follow-up of national and international client projects.
Versatile, you will be likely to intervene on various types of projects: creation / redesign of sites (with or without backoffice), 360 campaign, branding, brand platform…
Your missions :
-You will receive, understand and analyze the briefs and identify the client’s issues
-You define the planning, the scope, the costs and deadlines and ensure the overall profitability of the project
-You manage 360° projects including content production, CRM, social media, TV spots etc.
-You know how to write the functional perimeter, the functional specifications in detail for the realization of a website (with or without backoffice) or any type of web project.
-You know how to apply a Kanban or SCRUM method
-You are a real conductor, you coordinate the creative, strategic, technical teams and possible service providers (data, SEO…)
-You can create or update content (pages / texts / images) within a back-office (mainly WordPress) without going through the technical team
-You are responsible for the functional acceptance
-You are the relay of the agency to your customers by establishing a relationship of trust: you know how to reassure, communicate the progress of your projects, briefs and debriefs, argue a creation, justify a quote …
Finally, you will carry out the invoicing and its follow-up with the agency’s accounting department
You have at least 5 years of experience in a digital agency.
Organized and rigorous, you like teamwork and have a highly developed digital culture. You naturally have very good interpersonal skills and a culture of excellence in production. You can work in English both orally and in writing.
You have a good knowledge of :
-In project planning tools (TeamGantt or equivalent) or project tracking tools (JIRA or equivalent)
-Technical: CMS, HTML, CSS, responsive…
-CMS: WordPress, tools developed on demand at the agency
Bac +5, 5 years experience minimum
According to profile